Introduction and Scope

Routeovaex Academy ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberfusionline.sbs, enroll in our courses, or interact with our services.

This policy applies to all users who access our platform, including prospective students, current learners, course participants, and website visitors. We operate under Indian privacy laws and regulations, including the Digital Personal Data Protection Act, 2023, and maintain compliance with international privacy standards where applicable.

By using our services, you acknowledge that you have read and understood this privacy policy. If you disagree with any terms outlined here, please discontinue use of our platform immediately. We encourage you to review this policy periodically as we may update it to reflect changes in our practices or legal requirements.

How We Use Your Information

We process your personal data for legitimate business purposes and to provide you with quality educational services. Our primary uses include delivering course content, tracking your learning progress, and maintaining communication about your educational journey with us.

Your information helps us personalize your learning experience, recommend relevant courses, and provide technical support when needed. We also use aggregated data to improve our platform's functionality and develop new educational offerings that better serve our student community.

For marketing purposes, we may send you information about new courses, special offers, or educational resources that align with your interests. You can opt out of these communications at any time through the unsubscribe links provided or by contacting our support team directly.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their commercial purposes. However, we may share your data in specific circumstances to provide our services effectively or comply with legal obligations.

We work with trusted service providers who assist us in operating our platform, processing payments, sending emails, and analyzing website usage. These partners are bound by strict confidentiality agreements and are only authorized to use your information for the specific services they provide to us.

In cases where we're legally required to disclose information—such as responding to court orders, legal processes, or government investigations—we will comply with applicable laws while taking reasonable steps to notify you unless prohibited by law.

Data Security and Protection

We take data security seriously and have implemented comprehensive technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server infrastructure, and regular security audits.

Access to your personal data is strictly limited to authorized personnel who need it to perform their job functions. All employees and contractors with access to personal data receive regular training on privacy and security best practices and are bound by confidentiality obligations.

Despite our best efforts, no system is completely secure. We continuously monitor and update our security measures to address emerging threats and vulnerabilities. In the unlikely event of a data breach that poses a high risk to your rights and freedoms, we will notify you promptly and work with relevant authorities as required by law.

Data Retention and Storage

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws. Generally, we keep your account information and course data for the duration of your relationship with us plus an additional period to comply with legal obligations and resolve any disputes.

Academic records, including course completions and certificates, may be retained for longer periods to verify your educational achievements and maintain the integrity of our certification programs. Financial transaction records are kept according to accounting and tax law requirements.

When retention periods expire, we securely delete or anonymize your personal data. You can request information about specific retention periods for different types of data by contacting our privacy team at the address provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period). These include essential cookies necessary for website functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We also use third-party analytics services that may collect information about your online activities across different websites over time.

International Data Transfers

While we primarily store and process data within India, some of our service providers and technology partners may be located in other countries. When we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.

These safeguards include using standard contractual clauses approved by relevant authorities, working only with providers that maintain adequate privacy protection standards, and conducting regular assessments of data transfer security measures.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you through prominent notices on our website or via email to your registered address.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, please discontinue using our services and contact us about account closure if desired.

Children's Privacy

Our services are designed for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without appropriate parental consent. If you believe we have inadvertently collected information from a child under 16, please contact us immediately so we can take appropriate action.

For users between 16 and 18 years old, we recommend involving parents or guardians in decisions about course enrollment and sharing personal information. We encourage families to discuss online safety and privacy practices together.